RECOVER LOST USERNAME


If you have forgotten your PowerSchool Parent Portal username, you will be unable to log into the PowerSchool Parent Portal. Use this procedure to recover your current username. Once you provide your email address, your current username will be sent to your registered email.

  1. Open your web browser to https://powerschool.sau24.org/public and the Sign In page appears.
  2. Click on Having trouble logging in?  and The Recover Account Sign In Information page appears.
  3. Click on the Forgot User Name? tab to recover your username.
  4. Type in your email address in the box.
  5. Click on the ENTER button.
  6. A confirmation message appears indicating an email has been sent to you with your current username.
  7. Open the email message and follow the instructions.

Notice to Parents:

If you need to email any information to the office concerning your child, instead of emailing an individual secretary please email to this address:
hcs.office@sau24.org.
This will assure that your message will reach more than one person in our office in case someone is absent. Thank you.   

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